Ticketing Process

At www.sapphirefare.com, operated by Sapphire Fare LLC (Company Number: 14814199, Registered Address: 1901 HAY TER UNIT LL2 Easton PA 18042-4650), we follow a structured, secure, and fully transparent ticketing process to ensure that every booking—whether made online or over the phone—is handled in compliance with industry standards and regulatory requirements.

1. Online Booking Process

1. Step 1: Search & Select
   • Customers can search flights on www.sapphirefare.com and view real-time fares and availability.
   • Fare options include relevant details such as baggage allowances, refund/change restrictions, and fare conditions.
2. Step 2: Itinerary Confirmation
   • Once a flight is selected, itinerary details and fare rules are displayed before payment.
   • Customers must review and agree to all terms and conditions before proceeding.
3. Step 3: Payment & Authorization
   • Payments are processed securely through trusted payment gateways.
   • Card details undergo verification for fraud prevention and compliance.
4. Step 4: Ticket Issuance
   • After successful payment authorization, tickets are issued through our licensed consolidator partners.
   • Customers receive an official e-ticket including:
     • Airline PNR (Passenger Name Record)
     • Fare rules, refund/change penalties, and baggage information
     • Terms and conditions for the selected itinerary

2. Over-the-Phone Booking Process

We also provide secure and personalized booking assistance through our customer service team.

1. Step 1: Consultation & Itinerary Options
   • Our agents assist customers with travel planning and finding suitable flight options.
   • Selected itineraries are shared via email or secure text link for review.
2. Step 2: Consent & Approval
   • Customers must review the provided itinerary details and fare conditions.
   • Written or digital consent (email or link confirmation) is required before booking.
3. Step 3: Direct Booking via Secure Link
   • Customers complete their booking through a secure payment link for transparency and accuracy.
   • This ensures correct passenger details and proper payment authorization.
4. Step 4: Ticket Issuance
   • Once payment is received, ticket issuance follows the same protocol as online bookings.
   • An official e-ticket is issued through consolidator partners and sent to the customer.

3. Verification & Compliance Checks

• For both online and phone-assisted bookings, we conduct:
• Real-time fare validation with airlines/consolidators
• Fraud prevention procedures and card verification
• Passenger information checks to comply with airline and government regulations

4. Important Notes for Customers

• Fares are dynamic and may change until tickets are issued.
• Bookings are not guaranteed until payment is completed and tickets are confirmed.
• Refund, cancellation, and change policies depend strictly on fare rules.
• Verification and issuance may take up to 24 hours.

5. Summary

• Online bookings: Customers book directly, review terms, make payment, and receive e-tickets.
• Phone bookings: Customers receive itinerary and terms via email/text, provide consent, and complete payment through a secure link.
• Ticket issuance: All bookings follow the same secure issuance protocols through licensed consolidators.

✈️ At www.sapphirefare.com, our ticketing process is built on transparency, customer consent, compliance, and security — ensuring every traveler receives accurate, reliable, and trustworthy service.